Speaker page: Geoff Ables

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Talks

Title: Peronas and Journey Mapping

Tags: change management, Agile, non-tech, user stories, agile transformation, Being Agile, Continual Improvement

Title: Agile Relationships: Creating Connections that Count

Tags:

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Topic tags: change management, Agile, non-tech, user stories, agile transformation, Being Agile, Continual Improvement

Affiliation:

Job title: Best-Selling Author, International Speaker, Entrepreneur

Twitter handle: c5geoff

Homepage: http://www.c5insight.com

Bio:

Bestselling author and international keynote speaker, Geoff Ables is a thought leader on digital customer and employee engagement. Geoff's most recent book, "The LUCK Principle: Business Results at the Intersection of People and Profit," delivers fresh insight and inspiration into creating people-centric digital workplaces. As a leading expert on customer and employee engagement, Geoff has delivered keynotes and articles for: Summit EMEA, Customer Experience South Africa, Engage, EuroForum, BusinessWeek, USA Today, CRM Evolution, Smart Call Center and many others. His firm, C5 Insight, has twice been named an Inc 5000 company, and advises clients on digital customer and employee experience projects. Geoff is also an avid motorcycle and wine enthusiast and has appeared as a guest on TruTVs's, "The Impractical Jokers."

Country: United States

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