Talk: Extreme customer engagement. How to build and sustain cooperation with business stakeholders

Talk description

Title:	Extreme customer engagement. How to build and sustain cooperation with business stakeholders
Short synopsis:	Having Agile mindset, we are proud of being customer oriented and focused on delivering value. But how to keep it real, when stakeholders are always not satisfied? I've invited business to actively support, what we do. Not only by applause and approval for the next steps, but by true and deep involvement in the process. I will share the story of long process bringing us from reluctance to partnership, which makes development team confident that they deliver truly required product. Max size: 500 chars
Long synopsis (optional):	Having Agile mindset, we are proud of being customer oriented and focused on delivering value. Eventually Agile Manifesto says: "Individuals and interactions over processes and tools". But how to keep it real, when deadlines are pushing, stakeholders are always not satisfied, and customers change their mind and needs quicker than you finalize your first user story? Working in a highly regulated on one hand but constantly changing environment - on the other - I always asked myself, how to keep engaged, informed and satisfied people for whom I deliver the products? I've invited them to actively support, what we do. Not only by applause and approval for the next steps, but by true and deep involvement in the process. I would like to share the story of long and slow process bringing us from reluctance to partnership. The story of training, workshops, constructive discussions during requirements review and designing process and finally creating the improvement group built out of people from business. All of these provide development team with confidentiality that they deliver required product and give business stakeholders trust in high value and desired quality level. Max size: 5000 chars
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