Talk: Incrementally Improving Performance
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Speaker:
Stephen Janaway
Talk description
Title:
Incrementally Improving Performance
Short synopsis:
The way we do performance reviews is broken. The usual yearly cycle doesn’t work and it just ends up de-motivating everyone involved. Objectives become irrelevant or forgotten, the business and team landscape changes, and people simply don’t get comfortable being a part of something that only happens once or twice a year. It becomes de-motivating for both team members and managers and is just something ‘to get out of the way’ each year before moving onto ‘real work’. It doesn’t have to be like this. Let’s change it. Learn how my team improved how we review performance, while continuing to fit within our company's traditional processes.
Max size: 500 chars
Long synopsis (optional):
This is a case study presentation about how I led a change to the performance feedback and review process in a large e-commerce technology organisation, enabling an iterative and agile approach. Myself and my management team were becoming frustrated at being part of a performance management process with yearly performance reviews that we felt was not enabling us to get the best out of our teams. We wanted to change things. But, as part of a large company with pre-existing people processes, we did not have the mandate, nor the time, to initiate company-wide change. So what we did was driven by a need to make both a positive change for our teams and also to still fit within the existing yearly cycle that the company uses. An attempt at getting the best of both worlds. And to fly a little under the radar while we proved the concept. As Grace Hopper once said - “It’s easier to ask forgiveness than it is to get permission”. The presentation focuses on how we made some incremental changes that we feel have had a positive effect on our team members' career development, their motivation and our motivation too. I'll explain why I think the traditional performance review process is broken, what we changed and why. I'll talk about how we got the teams on board with the changes, how we improved our processes as a result of feedback and what the outcomes of making the changes were. I've given a short version of this talk at both Agile in the City and Agile Tour London, and given the number of followup questions I received after both sessions then I felt it would fit well into a longer format.
Max size: 5000 chars
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