Talk: Out of the Fog - our Product Team's journey to new heights
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Speaker:
Sophie Manton
Talk description
Title:
Out of the Fog - our Product Team's journey to new heights
Short synopsis:
This session shares the approach and learnings from a business perspective of our transformational journey. Over 18 months ago we were in a place with huge epics, stagnant backlogs and struggling with juggling prioritisations. Over the past 12-18 months we’ve overhauled the way we work through objectifying value, focussing on outcomes, structuring our pipeline of work and improving visibility, awareness and collaboration both inside and outside of our organisation. The result is a vastly improved way of handling our product’s growth and evolution.
Max size: 500 chars
Long synopsis (optional):
A Product Team swamped by never-ending requests and backlogs where nothing was ever thrown away. Shopping lists of “must have” huge epics. Decisions made by gut feel. All feeding into a system clogged with part completed work and lengthy delivery timescales. Any of this sound familiar?! This was our reality 18 months ago and as a result progress was painful, slow and to put it bluntly, we were not delighting anyone! We needed to change!! …so we embarked on a journey to transform how we worked both in and as a Product Team. Through lots of experimentation and iterations we grew. There were inevitable ups and downs along the way, however, we feel we’re now in a far better position than when we started. We’re continually evolving, so will give you some insights into our future plans, as well as sharing some learnings of our journey to date, including: • Value - How we objectified and quantified value, and thus built a common language for our organisation and our customers • Outcome focus - Defining and switching our focus to Business Outcomes to demystify prioritisation, enhance understanding for all involved and to aid and ease refinement. • Upstream Kanban - Introducing a structured and very visible Upstream / Pipeline Kanban board • Collaboration changes – The changes we made within our organisation, from liaisons with the Executive team, Scrum teams, and other commercial teams such as Support and Client Management. For this session we’d like to describe not only the impact and benefits our changes have made for our organisation, but also equip you with practical ideas that you can hopefully experiment with and implement too.
Max size: 5000 chars
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