Talk: How to make diversity and inclusion part of your product
Speakers directory
Speaker:
Raj Subramanian
Talk description
Title:
How to make diversity and inclusion part of your product
Short synopsis:
Diversity and Inclusion in technology is an important and contentious topic. Learn from my real life experience as a Developer Evangelist the different approaches you can take to make diversity and inclusion the cornerstone of your product and make your product better relate to customers
Max size: 500 chars
Long synopsis (optional):
In the past few decades, diversity and inclusion in technology has always been a hot and sometimes contentious topic. We are just now becoming aware of it in the past few years with different initiatives started by companies and different movements started by company employees to ensure information technology is an inclusive environment and not just one or two groups of people making decisions and contributing to technology. In my experience, as a Developer Evangelist in an agile organization you have 2 major responsibilities - one is to tell a compelling story about your product that customers can relate to and how it helps to solve their problems, For Example - say you have a product used by customers outside the USA, say France; telling a story that relates to their culture about your product is going to bring them closer to you, rather having a generic story for every region about your product. The other responsibility is to, come up with different approaches to include diversity and inclusion as part of your product story, this could include various things involving job descriptions for job postings, product documentation and videos, collaborating with support teams who interact with customers from all over the globe, including diversity in recruiting initiatives and also listening to your customers from various regions who are using your product. Come join this talk, where I share my experiences being a Developer Evangelist for my company's product that is used by people all over the world. I will discuss various approaches I took to make diversity and inclusion the cornerstone of our product which in turn organically increased our customer base and most importantly made the product more relatable to customers. It increased customer satisfaction and in the end also made it really easy to attract people with different technical skillsets coming from various race, color, religion and environment to join our company. Key Takeaways- -Learn different initiatives you can start within your company to promote diversity and inclusion -Learn how to tell a compelling story about your product based on your audience -Learn how to make your product relate to customers from different cultures and regions
Max size: 5000 chars
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