Title: Lessons from an ex-Project Manager turned Product Manager: Why balancing strategy and execution is difficult
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Job title: Customer Success Manager
Twitter handle: emma_sephton
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Emma Hill is Customer Success Manager at ProdPad and loves talking with different organisations about their approach to product management. Previously, Emma managed education projects at The University of Warwick, including a large scale capacity-building project with a university in Kazakhstan. While in this role, she loved the way technology could enhance learning experiences, and so transitioned into learning technology, initially as a Project Manager, then becoming the first Product Manager in the business, implementing product processes. Emma is also a serial meetup organiser, being co-founder and co-organiser of both ProductTank Oxford and Customer Success Cafe Oxford.
Country: United Kingdom