Talk: Listen With Your Eyes
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Speaker:
Helen Lisowski
Talk description
Title:
Listen With Your Eyes
Short synopsis:
As agilists we know that it's ALL about communication, right? But if more than 90% of communication is non-verbal, are we sure we're 'saying' or 'hearing' the right thing? In this introduction to non-verbal communication you'll learn to recognise some common behaviours. Your standups, retrospectives, planning, coffee conversations, even interactions with your partner or children can be richer if you look as well as listen. What's exciting, is just how much you already know. This session is about doing it on purpose.
Max size: 500 chars
Long synopsis (optional):
As agile practitioners - whether you are a developer, tester, scrum master or product owner, we know that it is ALL about communication, right? But how much of what we say and what we hear are words? If, as much as 93% of our communication is non-verbal how can be sure we are 'saying' or 'hearing' the right thing? Non-Verbal Communication is sometimes referred to as Body Language, although it does include more than that. This session is designed to give you a gentle introduction to this field, help you recognise some common behaviours, and show you how to start using this every day. Your daily standup meetings, retrospectives, planning sessions, conversations over coffee, even interacting with your partner or children at home - every human interaction you have can be richer if you look and listen for non-verbal behaviour. This session will introduce you to some basic indicators that * may mean the person you are looking is feeling uncomfortable, or is feeling shut-down in the conversation * may help you understand how confident the person speaking is about what they are saying. * may help you spot and diffuse an argument It will not give you a tick list of behaviours that indicate lying or cheating! We will cover a little bit about self-influencing behaviours, and influencing others using your own non-verbal signals (helping an interview candidate feel a little more relaxed for example) These skills are a starting point for a journey that could keep you engaged for the rest of your life, and enrich your interactions with people both at work and at home. If part of your role includes communication with human beings, you need to know this stuff. What is exciting, is just how much you probably already know....this session is about doing it on purpose.
Max size: 5000 chars
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