Talk: Making Sense of Organizational Transformations Through Stories People Share
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Speaker:
Daniel Walsh
Talk description
Title:
Making Sense of Organizational Transformations Through Stories People Share
Short synopsis:
Sense-making is a form of distributed ethnography that helps organizations detect emergent patterns, trends, and weak signals. The narrative-based approach links qualitative data with quantitative data in order to understand, manage, and measure situations that are complex, uncertain, and ambiguous. This session focuses on how sense-making was used to understand impediments to Agile adoption and improve employee engagement.
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Long synopsis (optional):
Sense-making is a form of distributed ethnography that helps organizations detect emergent patterns, trends, and weak signals. The narrative-based approach links qualitative data with quantitative data in order to understand, manage, and measure situations that are complex, uncertain, and ambiguous. This session focuses on how sense-making was used to understand impediments to Agile adoption and improve employee engagement. Sense-making is a narrative-based methodology that captures and analyzes a large number of experiences and observations in order to understand, measure, and manage change within a complex adaptive system. The sense-making approach used in this session was developed by David Snowden and is based on concepts from anthropology, neuroscience, and complexity theory. The methodology bridges the gap between qualitative data (e.g. narratives, observations, experiences) and quantitative data (e.g. questionnaires, surveys) by linking narratives with quantitative data provided by the participants. The combination of narrative and metadata provides a nuanced and holistic perspective that enables leadership teams to identify emergent patterns and trends in behaviors and perceptions. Teams can also use the patterns and underlying narratives to inform action plans and affect change. Additional information for your consideration: - Here is an experience report written for Agile Alliance 2017 https://www.agilealliance.org/resources/experience-reports/sensemaking-applications-for-agile-combining-qualitative-and-quantitative-metrics/ - slides from an earlier talk: https://www.slideshare.net/danielawalsh/sensemaking-applications-for-agile-combining-qualitative-amp-quantitative-metrics-by-daniel-walsh-nu-cognitive-slides
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