Title: Customers Lie! How can we uncover the truth in client workshops?
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Topic tags: Communication, BDD, Lean
Affiliation: Headforwards
Job title: Full Stack Software Engineer
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Bio:
Seven years ago, Andy Weir managed to convince his employer that repairing tanks and making beds were transferable skills appropriate for a software business. Andy still works for that same employer, as part of Headforwards Special Projects Division (SPD). Andy is a full stack software engineer with a background that gives him a unique perspective. He has repaired tanks in the army and designed digital electronics for the offshore oil and gas industry. Andy entered the software industry when he built and managed the online presence of his boutique hostel, including a brand campaign that saw the hostel listed in national newspaper "top 10" lists, in-flight magazines, listed number six in the Sunday Times "Summer 100", and even included in "Amanda’s Holiday Hotspots" for Reveal Magazine. SPD work with a lot of “new” projects - either greenfield or new products - as result Andy has spent a lot of time with clients iterating over the problem: “what on earth do they really want!”.
Country: United Kingdom